Azara Healthcare

 

Azara Healthcare is a leader in the population health management industry. At Azara, the Support Data Quality Analyst will be responsible for supporting, monitoring, and maintaining the data connectors that support the incoming data flow into Azara using prescribed tools, workflows, and processes. Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!   Our client offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary.

Job Description

Role and Responsibilities Identify, respond, and rectify issues as they pertain to Azara Data Connectors and related inbound data connectivity issues from tickets and other sources. Work with clients, external IT professionals, and internal teams to establish, maintain, and troubleshoot data connectivity. Proactively assess data connector configuration changes and update accordingly. Triage generated tickets to appropriate resources. Respond to assigned tickets. Resolve or escalate tickets as needed. Qualifications and Education Requirements Candidate should have a bachelor’s degree. Candidate should have at least 1 year of experience in healthcare, public health, data analysis, electronic health records, SaaS implementations, or related field. Candidate should have 1+ years of relevant IT/Network/Support experience or combination of education and relevant experience. Experience with health plans is a plus, but not required. Knowledge, Skills, and/or Abilities: Intermediate SQL ability (writing queries) Demonstrated ability to solve problems and think logically and analytically. Ability to manage complex data sets and ability to understand processes and workflows. The candidate must possess good oral and written communication skills and be willing to act as a team player; sharing information willingly and accurately, and the ability to convert verbal requirements into working solutions. Candidate must be able to manage multiple tasks and assignments simultaneously; must be both detail and deadline oriented. Ability to communicate complex concepts, problems, and solutions. Understanding of key business intelligence concepts as well as knowledge of, or experience in, healthcare industry processes is preferred but not necessary. Preferred knowledge of xml, sftp, networking protocols, GitHub, and Jira.

 

Azara Healthcare

Azara Healthcare is a leading population health technology company, with deep roots in serving Medicaid providers. Working hand in hand with these mission-driven organizations that provide care to such complex patient populations has shaped our culture and values, and has allowed us to expand into other provider and payer markets.

Our solutions support all aspects of population health including quality measurement, care management, cost and utilization analysis, and provider and patient engagement. Our clients use our award-winning solutions to support their population health initiatives, payer-driven value-based contracts, and state and federal government reporting requirements as well as other physician incentive programs and Accountable Care Organization (ACO) programs. This is what we call Data on a Mission!

The Client Success Manager (CSM) will be a critical component of the sales and account management organization. Reporting to the Vice President of Sales and Marketing, the successful candidate will have deep knowledge of healthcare, especially primary care, FQHC, value-based care, quality measures, and population health analytics, as well as an ability to demonstrate value across a variety of provider and payer organizations, including day-to-day contacts and executive leadership teams.  Utilizing excellent relationship and communication skills, the candidate will have a proven record of growth and retention across a client portfolio.

Key Responsibilities:

• Build strategic client relationships that will lead to long-term partnerships.
• Demonstrate the ability to understand and articulate client needs and population health priorities that align with product functionality and services.
• Maintain client satisfaction and retention strategies, including contract renewal, upsells, and product expansion.
• Client advocate, responsible for relaying impact and value, including ROI, product utilization, and value-based care successes.
• Perform on-site and remote account review meetings and conduct regular calls to communicate value creation, project status, and outstanding issues.
• Exhibit a deep understanding of the client landscape and develop and maintain stakeholder maps to effectively manage long-term partnership and growth.
• Work collaboratively across the Azara Healthcare organization.
• Provide a strong working knowledge of the Azara products to help clients realize the full value of the solution.
• Demonstrate capacity to manage changing priorities and ambiguity while remaining calm and controlled.
• Represent Azara at industry conferences and industry events.
• Local and out-of-state travel as needed.

Skills & Requirements:

• Client-focused, organized, and results-driven.
• Exceptional listening, documentation, and presentation skills.
• Ability to lead internal and external stakeholders to the desired outcome.
• Naturally inquisitive and knows when to ask for help and guidance.
• Great natural interpersonal skills for client-facing activity as well as internal interactions and recognizes growth areas with guidance.
• Adapts to varying and complex client needs in a variety of environments with diverse groups and individuals.
• Demonstrates an interest in or understanding of the healthcare industry, operations, healthcare trends, and applicable quality and value-based care regulations related to population health.

About You:

• First and foremost, you’re a person of integrity, saying what you mean and meaning what you say.
• You have a strong ability to multi-task and are a team player.
• Challenges motivate you, and change is something you explore and grow from, not something you run away from.
• Attention to detail matters to you.
• Building relationships with all levels of an organization and collaborating well with key stakeholders comes naturally to you and is something you enjoy.
• You are rightfully proud of your demonstrated track record of managing named client accounts with proven results.
• Colleagues would say you’re easy to work with, and clients would say they trust you.

Qualifications:

• Bachelor's degree.
• 3-5 or more years of experience in a directly related field: healthcare, primary care, FQHC, value-based care, quality measures.
• Familiarity with data systems, including registries and other population health tools.
• Proficiency in CRM tools, including but not limited to HubSpot or Salesforce.
• Experience with Electronic Health Records or Population Health platforms.

Azara offers a full suite of medical plans, (401(k) plan, 10 company holidays, 4 weeks of PTO) and other benefits in addition to a competitive salary. If you are passionate about population health and feel this role is a perfect fit, please send a cover letter and a copy of your resume to careers@azarahealthcare.com.
 

Azara Healthcare

Azara Healthcare is seeking a Senior Software Engineer with a high attention to detail and a passion for creating high performing applications. You will work on designing, implementing, and improving our data warehouse / business intelligence platform. The suite of products produced by the software team includes web applications using the MVVM design pattern and ASP.NET Core applications leveraging a variety SQL Server, Web API and other Microsoft technologies.  All work is done in a team setting with a focus on team accountability and success. Understanding the technical and business “why” behind solutions is an important attribute of an Azara Team Member.

This is an opportunity to be part of the healthcare industry’s rapid transformation as we work with our clients to identify and address real opportunities for improvement in cost and healthcare quality.

Duties and Responsibilities:

• Design information architectures and workflows.

• Develop new functionality and large enhancements to our existing application, throughout the entire technology stack.

• Create new interfaces to allow data to be securely transferred in and out of our system.

• Evaluate new tools / frameworks to use within our platform.

• Participate as a team member in planning sprints, software design, developing and testing features.

• Provide feedback to colleagues through code reviews and design collaboration.

• Actively solicit and incorporate feedback from clients and internal stakeholders on new software features and designs.

• Research and present new technologies to the software development team.

 

Essential Skills:

• Proficient in C# and the .Net framework

• Thorough understanding of database principles, processes, technologies, and tools (data modeling, design), with preference for SQL Server experience

• .NET Core experience

• RESTful Web API

• Some exposure to Entity Framework and Dapper

• Agile development techniques

• Effective written and verbal communication and presentation skills

• High comfort level interacting with colleagues and with various levels of client organizations

• Strong sense of customer service to consistently and effectively addresses customer needs

• Openness to learning new technologies

 

Desirable Skills:

• UDFs, stored procedures, and complex queries (SQL)

• LINQ

• JSON

• Familiarity with an automated test framework such as xUnit

• HTML/CSS/JavaScript

• Writing self-documenting code

• Knowledge of dependency injection and interface-based programming (.net core)

• Healthcare experience, and an understanding of Healthcare terminology

 

Education & Relevant Experience

• BS/BA in Computer science, information systems, or other technology/science degree.

• 3+ years’ experience in technology or technology related field.

Azara offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary. If you are interested in applying for any of the Azara career opportunities, please send a cover letter and resume to careers@azarahealthcare.com.

Apploi The Role  
We’re hiring a Staff Backend Engineer to join our fast-paced, innovative, and remote-first environment. You will lead a team of engineers responsible for improving and maintaining Apploi’s core products. Working directly with product managers and your peers,  you will develop an engineering strategy focused on creating intuitive, scalable software for healthcare providers. 

As a Staff Backend Engineer at Apploi, you are a strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with all teams, and inspires your colleagues to do better. Our engineers are a highly collaborative and supportive team. A successful candidate will be not only an accomplished engineer but also a critical and strategic thinker and of course an exceptional team player. 

Therefore, it’s essential that this opportunity contributes to your career path and aligns with what Apploi is trying to achieve.

Apploi is a Remote First environment.

Who You Are

• At least 10 years of experience in backend engineering with Python
• Have deployed Flask and SQLAlchemy apps
• Have deployed or are familiar with Django
• Have deployed or are familiar with GraphQL
• Familiar with MySQL and/or PostgreSQL
• Enjoy test-driven or test-first development
• Excellent communication skills, both verbal and written
• Strong work ethic, integrity, and desire to succeed
• Adaptable to new initiatives
• Experience leading and mentoring engineers

What You’ll Do

• Play a critical role in transitioning Apploi from a monolith in Heroku to microservices in AWS (Docker, ECS, EKS, RDS, CloudFront, EventBridge, SQS, etc.)
• Evaluate our database schema and API services then formulate a plan to decompose our services for ease of maintenance and deployment
• Lead scaling projects to improve performance and stability
• Lead continuous improvement and continuous delivery projects
• Scope, design, and lead technical projects
• Debug production issues across services and multiple levels of the stack with an eye towards improving maintainability over the long term
• Improve engineering standards, tooling, and processes
• Align with product managers and the VP of Engineering on priorities

 
Perks & Benefits

• Competitive pay
• Medical, Dental, Vision, 401(k)
• Unlimited PTO
• Flex Fridays - employees are encouraged to take up to 2 Fridays off each month outside of PTO, no meetings and wrap up at 3pm on all other Fridays
• Wellness reimbursement
• Excellent employee referral program
• Internal training programs
• In-person events and activities
• Employee hubs and office locations nationwide
• Flexible and remote working options
• Healthy life/work balance
• Fun, collaborative work environment

About Apploi  

At Apploi, we pride ourselves on putting people first. This starts at the heart of the company, where we’ve created a workspace where we can be unapologetically ourselves. We’re an eclectic and spirited bunch with amazing company culture, working together to revolutionize hiring!

Apploi is transforming how healthcare hires with all-in-one software that empowers companies to find, onboard, and retain staff.  Working with over 7,000 healthcare organizations across the United States, our team helps leaders solve the industry’s most pressing problem: how to provide superb care in the midst of a candidate shortage.

Our mission to revolutionize hiring through innovation, empathy, and an understanding of human impact has earned Apploi widespread notice. In 2021, Apploi won Gold for Established Excellence in Inc.’s Best in Business awards, and was recognized in 2022 by Inc. as one of America’s Fastest Growing Companies for the third consecutive year. The platform was also recognized by GetApp as a 2022 category leader in onboarding, recruiting, and applicant tracking. On a wide scale and an individual basis, Apploi is dedicated to helping healthcare workers and employers thrive in the industry they love.

At Apploi, we’re devoted to creating an excellent employee experience. Our team, culture, and benefits all make it an incredible place to work, so come join us!

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
 

(Sr) Director, Digital Marketing
San Diego, Boston, Bay Area, Remote  

Who we are 

Primasun, an independent LLC formed from a joint venture between Verily and ResMed, lives at the intersection of technology, data science, and healthcare. We envision a world where everyone can see and pursue the connection between good sleep and good health. And where there are the fewest possible barriers between effective sleep health solutions and those who need them. 

It is not enough to raise awareness about the health consequences of poor sleep. It is not enough even to help more people diagnose their sleep problems. We must also mend the broken care pathways that prevent people from getting treatment for poor sleep and create new care pathways based on the latest technology and the newest discoveries about sleep. 

That’s why we’ve created Primasun. Because we believe that for too long, patients, providers, and employers have been deprived of holistic sleep health solutions. 

About the role 

The (Sr) Director, Digital Marketing helps in leading digital marketing engagements. He/she defines effective and innovative digital strategies. A growing expert at the craft of digital business, brand, and marketing strategies, an assertive, yet diplomatic internal/external leader, passionate about health care, and a digital channel expert in social, tablet, web and mobile. 

This highly collaborative role interfaces with key client contacts and team members in Brand Planning, Account Management, Media, Analytics, Creative, and Project Management. 

Responsibilities 

- Operate adeptly as a player/coach strategy professional who leads, manages, contributes to, and ultimately owns the product of key digital strategic planning deliverables. 

- Develop clear digital marketing strategies that align with business goals. 

- Direct and help develop strategic frameworks for digital programs, campaigns, messaging/content. 

- Lead digital strategy engagements with a strong focus on business analysis, brand/customer insight generation, differentiated digital experiences, key digital capabilities and/or road mapping. 

- Execute digital marketing initiative including content development & promotion, social media community building, website management and others, to meet business objectives.

- Support B2B and B2C strategy. 

- Lead targeted owned and paid digital marketing campaigns that enrich customer journeys and user experience. 

- Develop unique and creative social media strategies that expand brand awareness, drive customer growth and ultimately increase conversion.

- Develop and track key performance indicators (KPIs) to measure and optimize campaign performance. 

- Expand the member base across the brand’s owned social channels by attracting new followers and transforming current followers into brand advocates. 

- Leverage testing to continuously drive improvement in messaging, channel, and marketing strategy. 

- Collaborate with internal and external teams to develop and produce content such as blog posts, landing pages and digital advertising materials. 

- Drive the development of social creative across all owned platforms. 

- Experienced in insight analysis across a wide range of inputs: secondary research, social analytics, primary research, digital channel engagement data, including email, CRM, web and social (paid and owned). 

Qualifications 

Minimum Qualifications 

- BA/BS required. 

- Strength in quantitative and qualitative analytics to inform marketing tactics and strategy 

- Strong relevant content experience in editorial and expertise in science-backed health and wellness content. 

- Collaborative and demonstrated understanding of digital projects, which require alignment across various stakeholders. 

- Track record of innovation and creativity 

- Experience developing digital creative briefs, business requirements, and strategic frameworks for programs, campaigns, messaging/content 

- Ability to thrive in a fluid and entrepreneurial environment 

- Familiarity with web analytics platforms, ad servers, content management systems, and other core digital technologies a strong plus 

- Excellent writing, verbal, and presentation skills 

Preferred Qualifications 

- Prior experience with digital and social media marketing 

- Experience with leveraging B2B and B2C channels 

- Excellent writer: able to craft compelling user-facing copy that drives conversion 

 

What It’s like to work at Primasun 

We are a group of curious and passionate individuals who believe in making a difference in healthcare by leveraging data and technology. We want to work with people passionate about making a difference in healthcare and have strong perseverance to effect change in a world-class healthcare delivery system. We believe in the power of collaboration and teamwork. We are here to support each other, respect every individual's talent and unique contribution and treat all people fairly and equitably. We value diverse perspectives and pride ourselves on having an environment where differing opinions are shared. 

Why Primasun 

- Flexible work environment including remote option. 

- Competitive salary and benefits, including 401k retirement savings plan. 

- Equity opportunity for qualified positions. 

- Time off to help you recharge and connect with your family and loved ones. 

Brightcove Brightcove is revolutionizing the way organizations deliver video experiences. We have an opportunity for someone to work directly with leading brands around the world to help them accomplish their marketing goals through our products and services. The Sales Director will play an integral role in an organization that is building products and online services that promise to transform the way these leading global brands engage with their customers through video.
We are searching for an exceptional person to take a senior position in our new business sales efforts focused on the media vertical. We are looking for someone who is passionate about technology and can take leadership in developing and managing relationships with media customers.
This person must have a proven track record for delivering on or exceeding new business revenue goals, from within the enterprise SaaS platform sales industry, selling to the media vertical. The candidate must possess a hunter mentality, be highly motivated, extremely organized, team-oriented, creative, and possess outstanding communication and negotiating skills. This position will be responsible for driving revenue, adoption, and market penetration for your market segment.  If your sales experience is in advertising sales or selling outside of the media vertical, you will not be a fit for this position.
 
 Job Responsibilities

• Create, implement and own a sales pipeline to manage lead intake, outbound activity, prioritization and metrics for measurement of deal status.
• Meet or exceed new business sales goals each quarter.
• Continuously develop an extensive set of relationships at C-level, VP and Director-levels across companies and media industry categories.
• Create & articulate compelling value propositions around the use of the Brightcove platform.
• Leverage a virtual territory team to execute against sales goals
• Prepare deal overviews and contract summaries for key stakeholders.

 

 Requirements

• 8-10 years experience in sales/business development, ideally for a leading software or enterprise platform sales company, with experience in media relationships and selling into the media vertical. 
• Possess a strong sales background and hunter mentality that enables you to break into new accounts and drive an engagement at the CXO level as well as with software developers and IT architects.
• Drive territory growth through up-selling/cross selling existing customers
• Domain expertise in ad-supported Media/Video use case 
• Proven track record of successful six figure sales and exceeding revenue goals
• Demonstrated ability to instigate, carry through and close deals
• Demonstrated ability to be creative and think outside the box in terms of deal structure and framework
• An ability to assess client needs effectively and address needs through new products and services
• Excellent written, oral and interpersonal communication skills

Special Conditions:

• This is a new business quota-carrying role 
• This role does involve domestic travel, up to 30%

  Salary:
Targeted Base Salary Range: $105,000-$125,000
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive compensation, stock options, 401k matching, and tuition reimbursement, as well as unlimited PTO - and we expect you to use it!
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove!  If this role sounds like something that is exciting to you please don't hesitate to apply, even if you don't meet all of our qualifications.  We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 





 

Brightcove Strategic Alliance Director Job Description
 
At Brightcove, we know that effective partnerships are a critical element of our success.  As we grow and expand our business, partners have an even bigger role to play, and we need to formalize and mature our Strategic Alliance strategy to increase revenue contribution from partners.
 
The Global Strategic Alliances Director is a new role within a new partner organization. In this key, individual contributor position, you will have responsibility to drive accelerated revenue growth for Brightcove by creating go to market partnerships with leaders in our industries.  You will be chartered with identifying, recruiting, and aligning key strategic partnerships with our sales teams, and implementing joint go to market and sales activities in the field.  Reporting directly to the SVP, Global Head of Partners, you will be playing a key role in shaping the future of partnerships at Brightcove.

 Job Responsibilities

Identify and recruit the key strategic alliance partners that will grow Brightcove revenue and market share across the geographies we conduct business in.

• Manage multiple strategic partner relationships, defining the value of each “GTM play”, and articulating the value proposition of each partnership.
• Develop and own the Annual Strategic Partner Plan that will orchestrate and steer all partner engagement, solution development, GTM motions and revenue plans for each partner. This plan will be reviewed and updated on a rolling, quarterly basis and socialized and vetted with executives of both companies.
• Be the single point of ownership for all key relationships at the partner at all levels. Use creative marketing approaches to build mindshare for Brightcove and the partnership within the partner’s organization. Navigate the partner’s sales, marketing and executive ranks and cultivate ongoing, meaningful business relationships.
• Responsible for managing and ensuring execution of joint marketing, sales activities, and joint development activities.  Execute quickly on GTM efforts for all solutions, delivering substantial incremental revenue. Track, measure and report on the impact of the partnership via sell with, sell thru and sell to revenue and ROI.
• Work with sales executives and sales leadership at Brightcove and Strategic partners to coordinate selling teams for joint sales (co-sell) and co-marketing activities..
• Take input from Field Sales, Product Management, Solution Engineering and Business Development to identify and develop strategic partner strategies, programs and metrics for success that are aligned to the company's business priorities worldwide.
• Provide thought leadership to guide program development and execution plans inclusive of strategic partners that cover tactical product/solution launches as well as span beyond to areas such as global campaigns.
• Support the development and implementation of business strategies by building and maintaining an awareness of potential partners, their key technologies, product portfolio, target markets and capabilities.

Requirements
The successful candidate will demonstrate business, industry, and partnering knowledge and experience in building new Strategic Alliance partnerships with specific focus on proven business development skills.

• 5+ years of experience in enterprise software and/or streaming media,  Specific industry experience with media and/or marketing tech, sales/ e-commerce software technologies preferred. Partnership and/or work  experience with any of the following is preferred AWS, Salesforce, Sitecore, 6Sense, Hubspot, Roku, Shopify, Akamai, Wordpress.
• Minimum of 7 years of Strategic Alliance experience, with at least 3 years working in a rapid-growth software company.
• You love to win business and have sales experience with proven quota attainment and successfully achieving annual revenue results with a track record of growth.
• Deep knowledge of GTM models, including sell with, sell to, sell through, co-branding, and OEM
• You can multitask, you're self-motivated and driven with in-depth, hands-on execution skills.. You're highly organized and seek business impact with a track record of successful project management, especially  the ability to manage multiple projects simultaneously.
• You’re a clear and genuine communicator with executive presence and excellent relationship building skills who inspires trust and credibility with all levels of individuals, both inside and outside the company. Highly skilled at developing executive-level relationships.
• You are skilled at collaboratively engaging field and sales management.
• You have excellent communication and presentation skills with demonstrated strength in public speaking, specifically at leadership and industry conferences.
• Analytical and data-driven. Demonstrated past success in meeting demanding schedules and making trade off decisions when needed.
• Adept at addressing cultural and geographic differences in global strategy implementation.

Please note, we support 100% remote work for applicants who reside in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.
Targeted Base Salary Range: $112,800 -$169,200
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave, and more.

WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 
Brightcove is headquartered in Boston with offices in London, Guadalajara, Funchal, Tokyo, Singapore, Sydney, Mumbai and Chennai. This position is being offered as a fully remote role and, while you won’t get to experience the in-office culture, you will feel it remotely and be able to participate actively. We have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!
 

Brightcove Brightcove is a team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping people connect, share experiences, and view the world. Bottom line: video is the world’s most compelling, exciting medium, and Brightcove exists to demonstrate that video means business. 
As the industry leader in this space, we empower our customers to deliver top-notch video experiences to audiences on every screen in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. Creativity thrives. Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and passions and we have built a culture that values individual empowerment, excellence and collaboration. This culture enables us to develop technologies once thought impossible, provide customer support without parallel or excuses, and leverage the expertise and resources of a global infrastructure. We take our video seriously, and we take great pride in doing it as one team.
Video technology has never been hotter or in higher demand and our global sales team has been setting records in sales. We are growing the sales development team to maximize coverage on the opportunities in the market. We are seeking an entrepreneurial, strategic, customer centric, and team oriented Sales Development Leader. This position will be a key driver of revenue for the company and will be responsible for leading a team of ~10 Sales Development Representatives for both inbound and outbound activity. 
This position requires an innovative mindset and a strong desire to deliver a high-quality pipeline while continuing to build upon and lead a high performing sales development team. You’ll have the opportunity to think strategically by working to achieve a deep understanding of predictable pipeline execution models, mastery of sales development, and value selling practices as well as leadership philosophy and development. This position offers the unique opportunity to have a dramatic impact on the success of Brightcove and be a driving force of our new business growth efforts. 

Job Responsibilities

• Hire, onboard, coach and manage a team of Sales Development Reps
• Develop the sales, product and industry skills of each team member
• Own and forecast pipeline goals by understanding and analyzing top of the funnel metrics, pipeline quality, and revenue influenced across the GTM Organization
• Coach and develop BDR’s via weekly 1:1 meetings and monthly training
• Work closely with Global BDR leadership to standardize processes
• Identify opportunities to improve effectiveness and efficiencies with processes, tools, product offerings, and employee development
• Use Salesforce.com to manage pipeline, develop regular tracking and reporting of key performance metrics and translate these metrics into implications and recommendations. Produce monthly, quarterly, and yearly analysis for the sales executive team
• Develop effective coaching strategies and content for team meetings
• Train team to research, identify, contact, and qualify opportunities
• Develop, test and iterate outbound call and email scripts
• Be a respected leader while maintaining our collaborative and dynamic team culture
• Cultivate an open sales environment while maintaining competition and self-reliance

These are the qualifications and experience we are targeting but we also are excited to have an opportunity to teach you technologies and skills you've never used before. All we ask for is creativity and tenacity in solving the problems that we are tackling together.
Special Conditions

• This is a quota-carrying role

Requirements

• At least 7+ years of sales management in high technology services sales
• Strong, proven sales track record with documented growth and achievements. Experience calling on a variety of customer types.
• Strong written, verbal, and presentation communication skills
• Self-motivated and drive for excellence
• Previous experience communicating product’s market advantages to key stakeholders and administration.
• Demonstrated ability to maintain confidentiality of information, exercise good judgment, and discretion in handling and disseminating information.
• Action-oriented mindset to have an impact in a fast-paced, rapidly-changing growth environment.
• Sense of humor, personal integrity, and appreciation for the power of teamwork.

  Salary: $160,400-$240,600
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 

We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 
 
 
  

 

Brightcove Founded in 2004, Brightcove is a pioneering force in the world of online video. We created and defined the online video platform category and have spent more than a decade helping the largest media companies and brands in the world to tell their story. With our powerful solutions for delivering and monetizing video across all devices, Brightcove helps thousands of customers in over 70 countries achieve success with video.

Brightcove is looking for an exceptional person to join the Media Sales team. This Sales Development Representative is responsible for feeding the media sales pipeline by identifying and developing new sales leads to then pass on to the Account Executives and Sales Directors. The ideal Sales Development Representative candidate will become an expert in generating, prospecting and qualifying leads, some of the most important components of the sales process. This role is an excellent opportunity to prove yourself in a fast-paced sales environment in a growing SaaS company with an enormous opportunity for career growth.

Job Responsibilities

• Qualify and nurture sales leads generated via inbound channels such as the Web, trial system, seminars, conferences, etc.
• Make initial sales contact to identify account decision-makers, understand the prospect’s business needs and make recommendations for next steps.
• Identify high potential prospects and transition them to the appropriate sales rep.
• Partner with inside and field sales reps to develop a target list of accounts to penetrate on a quarterly basis in support of the business plan.
• Effectively utilize our lead management system as well as documentation and tracking processes.
• Develop and maintain current and working knowledge of Brightcove’s products/services and competitive differences.
• Achieve or exceed monthly individual metrics.

Requirements

• Bachelor’s degree and 1+ years of relevant work experience
• Excellent written and verbal communication skills.
• Experience using a CRM solution such as Salesforce.com preferred.
• Must be highly self-motivated, professional, detail-oriented, organized and flexible.
• Ability to work in a team environment as well as individually.
• Positive attitude with the desire to work in a rapid-growth, entrepreneurial environment.

  Salary: Range: $45,200-$67,800
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of 
Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com. 
 
 
 
 

 

454 Bio

Company Description

454’s mission is to empower individuals to have greater ownership of their health with rapid, low-cost home and point-of-care sequencing technologies. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology. We use this technology to champion a new era of personalized healthcare and help end the pathogen pandemics.

We are part of 4Catalyzer — a rapidly growing health-tech incubator founded by Dr. Jonathan Rothberg, an award-winning scientist and highly successful serial entrepreneur.  Our 4Catalyzer sister companies include Butterfly Network, the first whole-body Ultrasound-on-Chip^TM, and Hyperfine, the first FDA-cleared portable MRI.  We are fostering a culture of technical excellence and positive teamwork to solve real-world problems that help improve healthcare for billions of people around the world.

 

What We Live By

 

• Speed: We err on the side of doing.
• Focus: We work in 100-day sprints to meet audacious goals.
• Drive: We love and live delivering life-saving technology to the world — not a typical 9-5.
• Data-Driven: We search for the best solutions: objective, backed by data, and optimized for speed, simplicity, and scale.
• Team-Oriented: Lots of communication enables efficient collaboration and support.

What You Will Be Doing

454 is seeking a Molecular Biologist responsible for developing molecular biology systems to interface with novel engineering platforms.

As part of our team, your core responsibilities will be to:
 

• Work within multidisciplinary engineering teams to rapidly design, prototype, test, and iterate novel systems.
• Plan, execute, and evaluate multiple scientific strategies in parallel where appropriate.
• Demonstrate excellent organizational, analytical, communication, and presentation skills.

 

What We Are Looking For

Baseline Skills, Experience, & Attributes:

 

• PhD in Molecular Biology, Biochemistry, Biophysics, Genomics, or Chemistry.
• Deep knowledge and experience of:
  • DNA patterned array design, development, and production
  • Surface immobilization
  • Template (or library) preparation for whole genome and targeted strategies
  • Solid-phase amplification strategies from 2D and 3D surfaces
  • SBS chemistries, such as incorporation assay development
• Ability to analyze own data (fluency with Python, R, or MATLAB).
• Ability to set up and operate complex instrumentation.
• Hardware hacking skills preferred.
• Good interpersonal skills and ability to work with individuals and/or teams at all levels and disciplines.
• Excellent interpersonal and communication skills, both written and verbal. Ability to work with individuals and/or teams at all levels and disciplines.

 

Additional Information

• Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
• Competitive salaried compensation - we value our employees and show it
• Equity - we want every employee to be a stakeholder
• Pre-tax commuter benefits - we make your commute more reasonable
• Free onsite meals + kitchen stocked with snacks.
• 401k plan - we facilitate your retirement goals
• Current laboratories in historic Guilford, CT, while opening operations in Miami, Fl

For this role, we provide visa assistance for qualified candidates.

454 does not accept agency resumes.

454 is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
 

Brightcove Brightcove is revolutionizing the way organizations deliver video experiences. We have an opportunity for someone to work directly with leading brands around the world to help them accomplish their marketing goals through our products and services. The Sales Director will play an integral role in an organization that is building products and online services that promise to transform the way these leading global brands engage with their customers through video.

We are searching for an exceptional person to take a senior position in our sales efforts. We are looking for someone who is passionate about technology and can take leadership in developing and managing relationships with Media customers.
This person must have a proven track record for delivering on or exceeding revenue goals, ideally from within the enterprise SaaS platform sales industry, selling to the media vertical. The candidate must be highly motivated, extremely organized, team-oriented, creative, and possess outstanding communication and negotiating skills. This position will be responsible for driving revenue, adoption, and market penetration for your market segment.  If your sales experience is in advertising sales, you will not be a fit for this position.

Job Responsibilities

• Create, implement and own a sales pipeline to manage customer lead intake, outbound activity, prioritization and metrics for measurement of deal status.
• Meet or exceed sales goals each quarter.
• Continuously develop an extensive set of relationships at C-level, VP and Director-levels across companies and across industry categories.
• Create & articulate compelling value propositions around the use of the Brightcove platform.
• Leverage a virtual territory team to execute against sales goals
• Prepare deal overviews and contract summaries for key stakeholders.

Requirements

• 8-10 years experience in sales/business development, ideally for a leading software or enterprise platform sales company, with experience in media relationships and selling into the vertical. 
• Possess a strong sales background that enables you to drive an engagement at the CXO level as well as with software developers and IT architects.
• Drive territory growth through up-selling/cross selling existing customers
• Domain expertise in ad-supported Media/Video use case 
• Proven track record of successful six figure sales and exceeding revenue goals
• Demonstrated ability to instigate, carry through and close deals
• Demonstrated ability to be creative and think outside the box in terms of deal structure and framework
• An ability to assess client needs effectively and address needs through new products and services
• Excellent written, oral and interpersonal communication skills

Special Conditions:

• This is a quota-carrying role
• This role does involve domestic travel, up to 30%

  Salary:
Targeted Base Salary Range: $115,000-$135,000
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.
WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. Please apply and if you are not a fit, we would love to keep you in our talent community. We encourage you to OPT into text messaging or the Talent Community at any time. 
 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 



 

Brightcove Brightcove is looking to hire a People Generalist for our Global Sales & Customer Success Teams. In this role, you will report directly to the global VP of HRBPs for Sales & Customer Success, with a focus on the US and partnering with HR Operations. This role is a true generalist position (50% recruiting & 50% HR Operations) working with the business, and our COEs to roll out programs. Every day you will build trusted relationships and credibility across the organization. This role needs a solution-oriented person who is a systems thinker that can easily connect the dots, enjoys leveraging data/metrics to inform solutions, and has the opportunity to partner with Total Rewards, Finance, Legal, and Talent Development as we continue to design a great culture at Brightcove.

Job Responsibilities

• Full life cycle recruiting across junior to mid-level sales and customer success roles in the US, along with managing external recruiting agencies with a strong focus on hiring for diversity. Revises job descriptions, opens reqs, partners with hiring managers in the creation of interview guides, along with guidance on compensation.
• Manage open roles against 2023 headcount plan partnering with talent acquisition, finance, hr ops, and external agencies to ensure alignment and budget needs are met
• Partner with HR Operations in the creation and maintenance of sales & customer success business dashboard(s)
• Work closely with the broader HRBP Team on special projects such as performance management, employee engagement, talent development, and HR operations.
• Consult with sales & customer success managers to provide HR guidance, develop solutions, programs, policies, and training, when appropriate
• Analyze trends and metrics (exit surveys, employee surveys, performance, etc.) to cultivate a culture of excellence and inclusion
• Partner with HR Business Partner team to facilitate solutions for employee relations issues and knowing when and how to direct questions and escalate matters when needed
• Conduct and create trend analysis reporting for existing employees
• Submit and manage start and exit process in partnership with HR Ops
• Partner with HR Operations to facilitate employee changes including promotions, compensation and offboarding activities.

Requirements

• 2+ years’ relevant human resources experience is required
• Background working in a scrappy startup environment and a larger (700+ person) public company
• Experience in full life cycle recruiting for junior to mid-level positions, and working with agencies
• Strong operational mindset with ability to apply creative workarounds to design efficient and logical workflows in partnership with HR Ops for headcount management, recruiting, metrics reporting, and HR dashboard creation.
• Experience leveraging HR metrics to inform policies, practices, drive solutions, and support the design of a center of excellence within HR
• Ability to handle multiple projects with strong project management skills
• Curious in nature, willing to ask questions and seek guidance when an answer is not known
• Ability to work well under limited supervision, as well as a collaborative team environment with a proven track record of taking initiative
• Solid judgment and demonstrated understanding of when and how to share critical business information
• High level of maturity, discretion, initiative, and professionalism required
• Must be organized and detail-oriented with a focus on interpersonal and relationship building skills, Strong written and verbal communication skills
• Familiarity with federal, state and local laws which govern policies and practices of hiring, compensation, benefits and employment
• Thorough and demonstrated knowledge of MS Excel, and Google Workplace; Knowledge of Greenhouse (ATS) a plus

  Salary:
Targeted Base Salary Range: $72,400.00 - $85,000.00
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.
WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. Please apply and if you are not a fit, we would love to keep you in our talent community. We encourage you to OPT into text messaging or the Talent Community at any time. 
 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 



 

Brightcove Brightcove is the industry leader in the video space. Since 2004, Brightcove (NYSE: BCOV) has been supporting some of the largest media companies, enterprises, events, and non-profit organizations by revolutionizing the way they deliver video. Our customers are the reason for everything we do. For them, having Brightcove as a partner is a choice. For us, it’s a privilege – one we take very seriously. We help some of the world’s most trusted brands use video to move their business forward, whether that’s in broadcasting, publishing, marketing, or enterprise communications. Whenever they need us, however they need us, we are there for them. Without fail.
We look for people to join the Brightcove team who believe in video as much as we do and who want to help shape its future. That’s who you’ll find in every one of our offices around the world – people who share a passion for killer technology and who love working together to deliver the best video experiences possible.
Please note, we support 100% remote work for applicants who reside in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Brightcove is seeking a Marketing Operations Manager to join the Global Demand Generation & Field Marketing Team and help spearhead our migration from Eloqua to Salesforce Marketing Cloud (SFMC). 
The ideal candidate will have excellent SFMC skills across the entire suite of tools, innovative problem-solving abilities, flexibility, and a keen drive to learn, achieve, and optimize. This role will support and lead many activities including but not limited to solution & technical design, campaign & platform configuration and QA, technical documentation, and campaign & capability deployment.
In-depth knowledge and experience integrating, optimizing and using marketing technologies is a must, as we have a robust marketing technology stack. The ideal candidate will also have experience in developing best practices around lead management, lead and account scoring, using data to optimize campaign performance, and owning nurture programs.
This position reports directly to the Senior Director of Marketing Operations and analytics and will work cross functionally with marketing, sales operations, sales, and customer success.

Job Responsibilities

• This role has two primary areas of focus:
  • Facilitate campaign delivery which helps drive demand generation.
  • Implement and optimize marketing technology platforms with a main focus on SFMC.
• Manage our marketing technology stack, including Salesforce Marketing Cloud, 6sense, Drift, Zoominfo, Informatica, and more.
• Manage internal stakeholders in execution of domestic and international marketing campaigns created within Salesforce Marketing Cloud.
• Manage the lead progression process, and provide recommendations and enhancements as needed. 
• Develop and implement automated always-on nurture and lead scoring programs.
• Propose and implement email execution best practices.
• Coordinate with sales operations and web team to ensure successful system and process integration with other departments and Salesforce.com
• Work with the marketing team on campaign execution, including list sourcing, segmentation, and post-campaign analysis.
• Recommend new systems and outline workflow processes to increase the scalability and efficiency of the marketing organization.
• Assist and lead SFMC governance, administration, and maintenance.
• Develop processes to ensure marketing is adhering to global privacy and governance laws. 

Requirements

• 3+ years of hands-on campaign deployment & platform optimizations in SFMC with deep knowledge across the entire suite, including:
  • Email Studio, Journey Builder, Content Builder, Ad Studio, and Automation Studio
• Intermediate understanding of AMP Script, SSJS, and SQL and its utilization in SFMC.
• Knowledge of Salesforce product suite including Sales Cloud and Communities.
• Working knowledge of ABM and experience with 6Sense preferred
• Experience working for a global company and key stakeholders in multiple regions. 
• Expertise with global email privacy laws and setting up marketing automation rules and processes to abide by those laws. 
• Ability to provide recommendations for best practices on email performance, segmentation, and overall improvements to increase marketing engagement. 
• Demonstrable track record of running complex, multi-tiered campaigns across platforms. 
• Experience in creating and managing technical aspects of key marketing processes and systems used to generate, nurture, distribute, and report on leads.
• Strong experience with email marketing in a B2B environment.
• Strong project management skills, including the ability to manage your own projects from concept through completion.
• Self-starter, can work independently and proactively to resolve issues, take ownership for tools and process.
• Must have a positive and flexible attitude for working in a fast-paced team.

  Salary:
Targeted Base Salary Range: $73,750-$99,797
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE 

As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive compensation, stock options, 401k matching, and tuition reimbursement, as well as generous PTO - and we expect you to use it!
We offer flexible options to work in our Boston office located in Fort Point harbor, remotely or in a hybrid set up (only exceptions are the roles that MUST work a certain way which we are finalizing soon). Whichever option you choose, we have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove!  If this role sounds like something that is exciting to you, please don't hesitate to apply, even if you don't meet all of our qualifications.  We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.








 

Brightcove Brightcove is the industry leader in the video space. Since 2004, Brightcove (NYSE: BCOV) has been supporting some of the largest media companies, enterprises, events, and non-profit organizations by revolutionizing the way they deliver video. Our customers are the reason for everything we do. For them, having Brightcove as a partner is a choice. For us, it’s a privilege – one we take very seriously. We help some of the world’s most trusted brands use video to move their business forward, whether that’s in broadcasting, publishing, marketing, or enterprise communications. Whenever they need us, however they need us, we are there for them. Without fail.
We look for people to join the Brightcove team who believe in video as much as we do and who want to help shape its future. That’s who you’ll find in every one of our offices around the world – people who share a passion for killer technology and who love working together to deliver the best video experiences possible.

Job Responsibilities

• Organize sales-related programs and initiatives in accordance with the mission and goals of the sales organization.
• Provide hands-on program management and manage business alignment on priorities through proper planning and effective communication.
• Implement special projects and initiatives as required.
• Work closely with the sales leadership team to optimize ROB (Rhythm of Business) management and other initiatives.
• Support and synchronize with the leadership team on priorities and issues; follow-up to ensure proper execution.
• Manage various aspects of internal sales leadership events (Sales club, offsites summits. QBRs, etc.)
• Manage pre-event, onsite, and post-event logistics in coordination with Brightcove event team.
• Prepare Investor, Board & Executive meetings PowerPoint presentations, briefings, and agenda 
• Moderate leadership meetings (agenda creation/meeting preparation/time management/follow up) 
• Support regular reviews of business performance and objective metrics
• Work cross-departmentally to drive sales and operational initiative

Requirements

• 5+ years experience in SaaS
• 3+ years of similar experience in global matrix organizations
• Strong written and verbal communication and interpersonal skill
• Strong project management and communication skills 
• Excellence organizational skills and attention to detail
• Strong internal customer focus and influencer with a desire to learn all aspects of the business
• Responsive, flexible, open-minded, and able to switch gears at a moment’s notice
• Proactively anticipates needs and dependencies without being directed
• Proficiency MS office or Google Workspace
• Self-motivated, proactive, and able to work with minimal supervision

Salary:
Targeted Base Salary Range: $ 110,000-$130,000  
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.
WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. Please apply and if you are not a fit, we would love to keep you in our talent community. We encourage you to OPT into text messaging or the Talent Community at any time. 
 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 


 

Centrl

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Customer Support Analyst 

About the Role 

In this role you will be part of a team supporting our Enterprise B2B SaaS platform. As a product support specialist, you will become a product expert who solves issues on our customer’s behalf; and ensure that high customer service standards are met. Looking for talented, professional, and technology skilled individuals.? 

Responsibilities 

• Help develop Customer Support processes for a rapidly?growing organization and team 

• Respond to?product functionality and technical support requests for our enterprise business clients in a timely, efficient and professional manner 

• Help customers with application support needs, guidance on functionality, configuration and flow recommendations?to support their business use case,?and general technical questions when necessary 

• Perform troubleshooting to identify causes and recommend remedies to user issues, working with internal engineering teams as necessary 

• Provide feedback and analysis to our internal product development team on enhancements & improvements for the product 

• Help develop regular website/application, adoption, usage, and customer support metrics & analytics 

• Help manage our?internal Knowledge Base & Production documentation?collateral. 

• Identify and suggest process improvements to improve customer experience 

Preferred qualifications 

• Excellent technical aptitude and comfortable with learning new applications and software tools 

• Excellent problem-solving skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer 

• Self-starter, working as remote team member 

• Willing to help provide input and insight for new product features & enhancements 

• Strong planning, organization, & communication skills 

• Previous experience working with or support SaaS products 

• Good time management, telephone and customer engagement skills 

• Experience with Zendesk Support Suite or similar tools 

Minimum qualifications 

• Bachelor's degree or equivalent practical experience. 

• 1-2 years of experience in customer service for application support 

• Ability to work effectively in a remote role 

Other 

• Job Type: Position open for Full-time Employee 

• Compensation with stated range dependent on experience 

• CENTRL is located in downtown Mountain View Castro Street area.  

Compensation & Benefits 

• Competitive pay and generous stock options 

• Company sponsored Health Insurance benefits (Medical, Dental, Vision) and pre-tax Medical and Dependent care Flexible Spending Accounts (FSA) 

• 401K plan 

• Generous PTO and Holiday policies 

• Eligible for additional stock and performance bonuses 

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CENTRL is the leading software platform for managing Privacy Compliance and Third Party Vendor Risk. Privacy is one the fastest growing areas in software, as companies try to achieve compliance with regulations like GDPR and new laws such as the California Consumer Privacy Act. CENTRL’s platform is the most advanced platform for helping companies across all verticals automate and comply with global and state-based privacy regulations and for third party monitoring. 

Job Type: Full-time 

First Insight

First Insight is the world leader in applying predictive analytics to first-party voice-of-customer data to inform decisions that improve business results.

First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Through advanced analytics, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so businesses can build financial plans that they can achieve that lead to sustainable business.

At First Insight (FI) we are all about the ultimate outcome – the delivery of measurable results to our customers. Our innovative solutions in VOC and advanced predictive analytics have taken the retail sector by storm, resulting in market leadership and years of consistent, significant growth.

To help sustain and support this growth, we are looking for smart, talented, high-energy individuals, who will share our vision and enthusiasm, to join our talented team. At First Insight, you will be given the opportunity to:

• Develop your professional strengths
• Make a concrete and measurable impact
• Work in a positive and success focused organization

We are seeking a high performance, self-motivated, professional looking for an opportunity to support First Insight's business growth as an Enterprise Sales Executive.

Why be an Enterprise Sales Executive at First Insight:

Opportunity. To join the leader in an emerging market - advanced analytics in the retail & business sector. To interact with CEOs and C-level executives in some of the world’s largest brands. And to make a difference – to our customers, to consumers and in the business sector.

Responsibilities and Duties:

• An Enterprise Sales/Account Executive’s primary responsibility is generating revenue by ensuring that:
  • The customer thinks differently about their business and understands the value of partnering with First Insight
  • The customer is open to new and more effective ways to achieve their culture and business goals
  • The customer is confident in FI’s ability to deliver measurable value
• Develop an understanding of the customers’ marketplace dynamics; business strategies and priorities; business challenge, business drivers and key metrics
• Showcase how our solutions and capabilities enable the customers’ attainment of their goals and fit their priorities
• Translate concepts into specifics about the customer’s business and communicate value in terms/metrics important to the customer
• Manage all aspects of the customer relationship, directing all sales and technical interaction with customers
• Manage a funnel of sales opportunities, from prospecting to qualifying to closing
• Manage a complex sales process including multiple buying influences at the C-level
• Act as a primary source of external inputs to Product Management/Marketing to drive new products, programs and services to market
• Become a subject matter expert who can utilize his/her knowledge to drive demand generation and achieve sales objectives

Ideal Profile:

• Manage all aspects of the customer relationship, directing all sales and technical interaction with customers
• Manage a funnel of sales opportunities, from prospecting to qualifying to closing
• Manage a complex sales process including multiple buying influences at the C-level
• Act as a primary source of external inputs to Product Management/Marketing to drive new products, programs and services to market
• Become a subject matter expert who can utilize his/her knowledge to drive demand generation and achieve sales objectives

Look us up! www.firstinsight.com

Must be eligible to work in the UK

Sales Executives enjoy a competitive base salary, dependent upon experience, as well as a strong incentive-based commission structure.

First Insight offers pension plans with employer contribution at approx. 3.5%; 20 days PTO + 8 UK bank holidays for a total of 28 days holiday.