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Open Positions (19)
IT Administrator
United States Jan 27, 2023
Brightcove

Brightcove is currently seeking an IT Administrator at Brightcove you will work closely with the rest of the IT staff on projects, resolving issues, and tickets that may arise where IT is needed. You will play a key role in shaping how we standardize internal processes, onboarding, offboarding, etc. Your contributions will benefit not only the Brightcove platform, but the company as well! Please note, this position will require you to be in-office in a hybrid role 3 days per week.

Job Responsibilities
  • Handle problem resolution and systems troubleshooting
  • Work with teammates and other departments on implementing new services and software  
  • Improve and oversee internal IT processes (i.e. onboarding/offboarding, integrations, account creation)
  • Ensuring internal troubleshooting documentation is accurate and updated
  • Troubleshoot issues that may arise
  • Mentor other team members on troubleshooting issues
  • Act as the first escalation point for challenging helpdesk tickets

Requirements
  • 3-5 Years working in IT 
  • Strong customer service skills
  • A high degree of technical aptitude and troubleshooting skills
  • Experience with Google Workspace, Okta, Jira, JAMF, Sophos, and Jumpcloud
  • Experience with Networking (Firewalls, Switches, and VPN configuration)
  • Automation and scripting experience
  • Knowledge of OS installation, configuration, management, and patching
  • Ability to handle multiple tasks concurrently and prioritize appropriately
  • Ability to learn new skills quickly
  • Ability to work independently
  • Strong teamwork skills
  • Strong verbal and written communication
  • Should be able to lift 30lbs
  • Handling other duties as assigned
Nice Skills to Have
  •  Experience with Okta Workflows
  •  Experience with Jira automations
 

Salary:
Targeted Base Salary Range: $68,540.00 - $90,001.00 
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment, and an applicant's work location.

Working at Brightcove
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive compensation, stock options, 401k matching, and tuition reimbursement, as well as generous PTO - and we expect you to use it!
We are currently all working remotely due to Covid-19 and plan to return to an in-office experience once it is safe to do so.  When we return, this role will be located in our Boston office which is located downtown, in Fort Point harbor. This Brightcove office has an open working space layout with beautiful water views. Employees enjoy access to fully-stocked kitchens and social activities including: happy hours, trivia and movie nights, ping pong tournaments, and philanthropy events. While you won’t get to experience the in-office culture immediately, you will feel it remotely and be able to participate actively. We have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove!  If this role sounds like something that is exciting to you please don't hesitate to apply, even if you don't meet all of our qualifications.  We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. 







 
Marketing Operations Manager
United States Jan 27, 2023
Brightcove

Brightcove is the industry leader in the video space. Since 2004, Brightcove (NYSE: BCOV) has been supporting some of the largest media companies, enterprises, events, and non-profit organizations by revolutionizing the way they deliver video. Our customers are the reason for everything we do. For them, having Brightcove as a partner is a choice. For us, it’s a privilege – one we take very seriously. We help some of the world’s most trusted brands use video to move their business forward, whether that’s in broadcasting, publishing, marketing, or enterprise communications. Whenever they need us, however they need us, we are there for them. Without fail.
We look for people to join the Brightcove team who believe in video as much as we do and who want to help shape its future. That’s who you’ll find in every one of our offices around the world – people who share a passion for killer technology and who love working together to deliver the best video experiences possible.
Please note, we support 100% remote work for applicants who reside in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

Brightcove is seeking a Marketing Operations Manager to join the Global Demand Generation & Field Marketing Team and help spearhead our migration from Eloqua to Salesforce Marketing Cloud (SFMC). 
The ideal candidate will have excellent SFMC skills across the entire suite of tools, innovative problem-solving abilities, flexibility, and a keen drive to learn, achieve, and optimize. This role will support and lead many activities including but not limited to solution & technical design, campaign & platform configuration and QA, technical documentation, and campaign & capability deployment.
In-depth knowledge and experience integrating, optimizing and using marketing technologies is a must, as we have a robust marketing technology stack. The ideal candidate will also have experience in developing best practices around lead management, lead and account scoring, using data to optimize campaign performance, and owning nurture programs.
This position reports directly to the Senior Director of Marketing Operations and analytics and will work cross functionally with marketing, sales operations, sales, and customer success.

Job Responsibilities
  • This role has two primary areas of focus:
    • Facilitate campaign delivery which helps drive demand generation.
    • Implement and optimize marketing technology platforms with a main focus on SFMC.
  • Manage our marketing technology stack, including Salesforce Marketing Cloud, 6sense, Drift, Zoominfo, Informatica, and more.
  • Manage internal stakeholders in execution of domestic and international marketing campaigns created within Salesforce Marketing Cloud.
  • Manage the lead progression process, and provide recommendations and enhancements as needed. 
  • Develop and implement automated always-on nurture and lead scoring programs.
  • Propose and implement email execution best practices.
  • Coordinate with sales operations and web team to ensure successful system and process integration with other departments and Salesforce.com
  • Work with the marketing team on campaign execution, including list sourcing, segmentation, and post-campaign analysis.
  • Recommend new systems and outline workflow processes to increase the scalability and efficiency of the marketing organization.
  • Assist and lead SFMC governance, administration, and maintenance.
  • Develop processes to ensure marketing is adhering to global privacy and governance laws. 
Requirements
  • 3+ years of hands-on campaign deployment & platform optimizations in SFMC with deep knowledge across the entire suite, including:
    • Email Studio, Journey Builder, Content Builder, Ad Studio, and Automation Studio
  • Intermediate understanding of AMP Script, SSJS, and SQL and its utilization in SFMC.
  • Knowledge of Salesforce product suite including Sales Cloud and Communities.
  • Working knowledge of ABM and experience with 6Sense preferred
  • Experience working for a global company and key stakeholders in multiple regions. 
  • Expertise with global email privacy laws and setting up marketing automation rules and processes to abide by those laws. 
  • Ability to provide recommendations for best practices on email performance, segmentation, and overall improvements to increase marketing engagement. 
  • Demonstrable track record of running complex, multi-tiered campaigns across platforms. 
  • Experience in creating and managing technical aspects of key marketing processes and systems used to generate, nurture, distribute, and report on leads.
  • Strong experience with email marketing in a B2B environment.
  • Strong project management skills, including the ability to manage your own projects from concept through completion.
  • Self-starter, can work independently and proactively to resolve issues, take ownership for tools and process.
  • Must have a positive and flexible attitude for working in a fast-paced team.
 

Salary:
Targeted Base Salary Range: $73,750-$99,797
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.

WORKING AT BRIGHTCOVE 

As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. We offer competitive compensation, stock options, 401k matching, and tuition reimbursement, as well as generous PTO - and we expect you to use it!
We offer flexible options to work in our Boston office located in Fort Point harbor, remotely or in a hybrid set up (only exceptions are the roles that MUST work a certain way which we are finalizing soon). Whichever option you choose, we have plenty of opportunities to meet your colleagues around the globe and we also celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee, Women of Brightcove, Pride of Brightcove, Parents of Brightcove … and more to come!
If you've gotten all the way to the bottom of this description, thank you for your interest in Brightcove!  If this role sounds like something that is exciting to you, please don't hesitate to apply, even if you don't meet all of our qualifications.  We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.








 
Revenue Ops, Program Manager
United States Jan 27, 2023
Brightcove

Brightcove is the industry leader in the video space. Since 2004, Brightcove (NYSE: BCOV) has been supporting some of the largest media companies, enterprises, events, and non-profit organizations by revolutionizing the way they deliver video. Our customers are the reason for everything we do. For them, having Brightcove as a partner is a choice. For us, it’s a privilege – one we take very seriously. We help some of the world’s most trusted brands use video to move their business forward, whether that’s in broadcasting, publishing, marketing, or enterprise communications. Whenever they need us, however they need us, we are there for them. Without fail.
We look for people to join the Brightcove team who believe in video as much as we do and who want to help shape its future. That’s who you’ll find in every one of our offices around the world – people who share a passion for killer technology and who love working together to deliver the best video experiences possible.

Job Responsibilities
  • Organize sales-related programs and initiatives in accordance with the mission and goals of the sales organization.
  • Provide hands-on program management and manage business alignment on priorities through proper planning and effective communication.
  • Implement special projects and initiatives as required.
  • Work closely with the sales leadership team to optimize ROB (Rhythm of Business) management and other initiatives.
  • Support and synchronize with the leadership team on priorities and issues; follow-up to ensure proper execution.
  • Manage various aspects of internal sales leadership events (Sales club, offsites summits. QBRs, etc.)
  • Manage pre-event, onsite, and post-event logistics in coordination with Brightcove event team.
  • Prepare Investor, Board & Executive meetings PowerPoint presentations, briefings, and agenda 
  • Moderate leadership meetings (agenda creation/meeting preparation/time management/follow up) 
  • Support regular reviews of business performance and objective metrics
  • Work cross-departmentally to drive sales and operational initiative
Requirements
  • 5+ years experience in SaaS
  • 3+ years of similar experience in global matrix organizations
  • Strong written and verbal communication and interpersonal skill
  • Strong project management and communication skills 
  • Excellence organizational skills and attention to detail
  • Strong internal customer focus and influencer with a desire to learn all aspects of the business
  • Responsive, flexible, open-minded, and able to switch gears at a moment’s notice
  • Proactively anticipates needs and dependencies without being directed
  • Proficiency MS office or Google Workspace
  • Self-motivated, proactive, and able to work with minimal supervision

Salary:
Targeted Base Salary Range: $ 110,000-$130,000  
The base salary range listed above is across locations in the US. Actual salaries will vary depending on factors including but not limited to an applicant's experience, specialized skills, internal alignment and an applicant's work location.
At Brightcove, we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees. Base salary is just one component of Brightcove’s total rewards program. We offer a wide range of benefits and perks that may include bonus or commission, Brightcove stock, unlimited paid time off, 401(K) matching, generous employer Health Savings Account (HSA) contributions, tuition reimbursement, 100% paid parental leave and more.
WORKING AT BRIGHTCOVE 
As the undisputed global leader in powering premium video for our customers, Brightcove recruits and retains highly qualified and motivated individuals, creating an environment where people can innovate and achieve their best, and we reward them for their performance by giving them the opportunity to share in the company’s success. 
Brightcove offers a variety of perks dependent upon where you live, such as competitive compensation, restricted stock units, 401k matching, and tuition reimbursement, as well as unlimited PTO, and more! Brightcove has brand new office space in downtown Boston, Guadalajara (Mexico), and soon London. We have more offices in Funchal (Portugal), Tokyo (Japan), Singapore, Sydney (Australia), Mumbai and Chennai (India). Employees enjoy access to fully-stocked kitchens and social activities in any of our 14 offices globally. 
We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you. Please apply and if you are not a fit, we would love to keep you in our talent community. We encourage you to OPT into text messaging or the Talent Community at any time. 
 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you need any accommodations for your interview, please email recruiting@brightcove.com. Brightcove’s Privacy Policy explains the processing and purposes of any personal information. 


 
Part-Time Customer Service Associate
United States Jan 25, 2023
Sofar Sounds

Part-Time CUSTOMER SUPPORT ASSOCIATE | Remote
We’re Sofar Sounds, your global music community. We bring people together in unexpected spaces in over 400 cities around the world. We’re artists, music lovers and organisers. We’re a company of musicians for musicians.  We create, perform, listen and work to make intimate live music experiences that connect us all. Every show is focused on the artist.

THE ROLE
As a Customer Support Associate at Sofar, you’ll support and assist the Sofar community around the world remotely. You will report to our Senior CS Associate - supporting them and the wider Customer Support team to create an amazing experience for anyone that comes into contact with us. This is a remote role with set working hours:
 
  • Sunday 11:00 am - 5:00 pm EST
  • Monday 11:00 am - 5:00 pm EST
  • Tuesday 11:00 am - 5:00 pm EST

Sofar has worked with over 45,000 artists, hosted over 1,000,000 fans at shows around the world and engages with millions more online each month. You will be part of a music-adoring Community Support team who are passionate about creating an industry-leading culture that supports artists and introduces their music to new fans.

WHAT YOU’LL DO
  • Serve as the first point of contact for Sofar audiences, including customers, artists and hosts via email and other channels
  • Become a subject-matter expert in Sofar’s platform and event operations to provide exceptional support to users in a timely manner
  • Develop and maintain knowledge base content to ensure accuracy, comprehensiveness, and clarity
  • Support with writing FAQs, macros and other user-facing content
  • Identify trends in customer inquiries and look for opportunities to improve our service
  • Work to meet team KPIs and to improve our user engagement and experience

WHO YOU ARE
  • 1-3 years experience in customer support roles and community management
  • Experience using help desk software and remote support tools, Zendesk is a plus
  • Exceptional written and verbal communication and problem-solving skills
  • Experience at a music or creative community-focused company is plus

DIVERSITY, EQUITY & INCLUSION
We are proud to have a global workforce and strive towards having a diverse workplace. We have an Equity Council, Employee Resource Groups and ongoing learning and development in this area - DEI is important to us and our culture.

PAY EQUITY
Our people and global communities are precious - we aim to treat them as such. At Sofar we feel strongly about the compensation and benefits that we provide across the board so that no matter your skill set or experience you’re paid fairly according to market rate.

HIRING JOURNEY
We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to say “Hello” and to start getting to know one another.  If it’s not the right opportunity this time, we’ll always let you know.

Typically our hiring process takes a maximum of 4 weeks end to end. You’ll be guided through the process by our Talent team and an interview panel of lovely humans who will give you support and feedback throughout - we’ll do our very best to create an interview environment that brings out the best in you and sets you up for success.

If this sounds like you, we can’t wait to meet you - come on in.

 
Talent Acquisition Specialist
United States Jan 20, 2023
Sofar Sounds

Talent Acquisition | Remote
We’re Sofar Sounds, your global music community. We bring people together in unexpected spaces in over 400 cities around the world. We’re artists, music lovers and organizers. We’re a company of musicians for musicians.  We create, perform, listen and work to make intimate live music experiences that connect us all. Every show is focused on the artist.
OUR MISSION
We create space where music matters. There is no other feeling in the world like discovering and experiencing new music and artists. In any Sofar room IRL or virtual, when the audience has hushed and that first note is played - it’s magical! 

THE ROLE
We are looking for a Talent Acquisition Specialist to join our People Operations department and support our full-cycle recruiting.

Talent Acquisition responsibilities include sourcing candidates through various channels, planning interview and selection procedures and hosting or participating in career events. To be successful in this role, you should be able to develop long-term recruiting strategies and nurture trusting relationships with potential hires.

Ultimately, you will create strong talent pipelines for our company’s current and future hiring needs.

WHAT YOU’LL DO:
  • Coordinate with hiring managers to identify staffing needs
  • Work with hiring manger to determine selection criteria
  • Source potential candidates through online channels (e.g. social platforms and professional networks)
  • Plan interview and selection procedures, including screening calls, assessments and in-person interviews
  • Assess candidate information, including resumes and contact details, using our Applicant Tracking System - Greenhouse
  • Design job descriptions and interview questions that reflect each position’s requirements
  • Lead employer branding initiatives
  • Organize and attend job fairs and recruitment events
  • Foster long-term relationships with past applicants and potential candidates
  • Develop talent acquisition strategies and hiring plans
  • Take steps to ensure positive candidate experience
  • Use metrics to create reports and identify areas of improvement
Requirements and skills
  • Proven work experience as a Talent Acquisition Specialist or similar role, 7 - 10 years of experience.
  • Familiarity with social media, resume databases and professional networks
  • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
  • Knowledge of Applicant Tracking Systems (ATS) - Greenhouse
  • Excellent verbal and written communication skills
  • A keen understanding of the differences between various roles within organizations
  • BS in Human Resources Management or relevant field
  • Hospitality and Experiential industry a plus
  • Familiarity with international recruitment a plus
DIVERSITY, EQUITY & INCLUSION
We are proud to have a global workforce and strive towards having a diverse workplace. We have an Equity Council, Employee Resource Groups and ongoing learning and development in this area - DEI is important to us and our culture.
COMPENSATION, PAY EQUITY & BENEFITS
Our people and global communities are precious - we aim to treat them as such. At Sofar we feel strongly about the compensation and benefits that we provide across the board so that no matter your skill set or experience you’re paid fairly according to market rate.

LEARNING & DEVELOPMENT
We invest in your learning and development and strive to create a learning culture through formal and informal workshops and training.

HIRING JOURNEY
We’ll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to say “Hello” and to start getting to know one another.  If it’s not the right opportunity this time, we’ll always let you know.

Typically our hiring process takes a maximum of 4 weeks end to end. You’ll be guided through the process by our Talent team and an interview panel of lovely humans who will give you support and feedback throughout - we’ll do our very best to create an interview environment that brings out the best in you and sets you up for success.

If this sounds like you, we can’t wait to meet you - come on in.
 
Optical Engineer
United States Jan 13, 2023
454 Bio

Company Description
454’s mission is to empower individuals to have greater ownership of their health with rapid, low-cost home and point-of-care sequencing technologies. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology. We use this technology to champion a new era of personalized healthcare and help end the pathogen pandemics.

We are part of 4Catalyzer — a rapidly growing health-tech incubator founded by Dr. Jonathan Rothberg, an award-winning scientist and highly successful serial entrepreneur.  Our 4Catalyzer sister companies include Butterfly Network, the first whole-body Ultrasound-on-ChipTM, and Hyperfine, the first FDA-cleared portable MRI.  We are fostering a culture of technical excellence and positive teamwork to solve real-world problems that help improve healthcare for billions of people around the world.
 

What We Live By

  • Speed: We err on the side of doing.
  • Focus: We work in 100-day sprints to meet audacious goals.
  • Drive: We love and live delivering life-saving technology to the world — not a typical 9-5.
  • Data-Driven: We search for the best solutions: objective, backed by data, and optimized for speed, simplicity, and scale.
  • Team-Oriented: Lots of communication enables efficient collaboration and support.

What You Will Be Doing

454 is seeking an Optical Engineer responsible for designing and building DNA sequencing prototypes and devices, directly contributing towards 454’s end goal of manufacturing a high-quality, cost-effective product for at-home use.
You will work within a multi-disciplinary team, including Engineering, Molecular Biology, Chemistry, Computer Science and Bioinformatics, to accomplish this goal.
As part of our team, your core responsibility will be using and expanding your optical expertise to design, developing and then build prototypes and devices. You will work in a lab setting as part of the team in Guilford, CT
 

What We Are Looking For

You will be an expert in the design of optical systems for fluorescence imaging in biomolecular diagnostics.

Baseline Skills, Experience, & Attributes:
  • PhD in physics, engineering, biomedical sciences, with particular emphasis on Optical Engineering in fluorescence imaging in biomolecular diagnostics.
  • 2+ years of post-doctoral or industrial experience
  • Deep knowledge and experience of:
    • Optical systems design and testing, including raytracing-based design (Zemax, Code V, OSLO)
    • Development of optoelectronic systems, including image sensor integration and testing
    • Measurement engineering, signal processing and data evaluation
    • Assembling, testing, prototyping, and evaluating new designs, processes, and tools
  • Good interpersonal skills and ability to work with individuals and/or teams at all levels and disciplines.
  • Excellent interpersonal and communication skills, both written and verbal. Ability to work with individuals and/or teams at all levels and disciplines.

Additional Information

  • Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
  • Competitive salaried compensation - we value our employees and show it
  • Equity - we want every employee to be a stakeholder
  • Pre-tax commuter benefits - we make your commute more reasonable
  • Free onsite meals + kitchen stocked with snacks.
  • 401k plan - we facilitate your retirement goals
  • Current laboratories in historic Guilford, CT, while opening operations in Miami, Fl

For this role, we provide visa assistance for qualified candidates.

454 does not accept agency resumes.

454 is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
 
Technical Support Specialist
United States Jan 3, 2023

Azara Healthcare

Azara Healthcare
is a leader in the population health management industry. As the Technical Support Specialist, you will get to investigate escalated and complex customer support issues and you will be responsible for resolving these issues through SQL mapping changes. You will be involved in Support for all customers and unique product offerings.
Azara Healthcare has an exciting fast-paced, collaborative environment and we are looking for the right person with the drive to grow with us!

Role and Responsibilities
 

  • Utilize SQL skills to resolve customer issues and improve the team's technical abilities
  • Act as the escalation point for complex issues requiring EHR and DRVS product knowledge
  • Educate customers on appropriate data entry workflows

Essential Skills
 
  • Candidate should have a Bachelor of Science in a technical, science, or business field
  • Intermediate database and SQL skills are essential, such as modifying and creating SQL queries
  • Candidate must be proficient and comfortable working in a technical environment
  • Candidate should have at least 1-year of customer service experience
  • Excellent oral and written communication skills
  • Comfortable with a fast-paced work environment and adjustment of priorities based on multiple stakeholders

Desirable skills
 
  • Healthcare industry processes experience is preferred, including EHR knowledge
  • Experience supporting and/or implementing a SaaS product preferred
  • Experience with a customer service ticketing system, preferably Jira

Azara Healthcare offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary.
Electronics/Mechanical Technician
United States Dec 21, 2022
Raptor Scientific

Connecticut’s Raptor Scientific location is looking for persons who understand electronics, electrical wiring, mechanics, computer set-up (networks, communications, software installs, driver updates); in other words, geeks who are not afraid to get their hands dirty.

The day-to-day work entails:
 
  • Planning your work, procuring parts, king, organizing
  • Electrical and electronic assembly and wiring
  • Configuration and programming of hardware interface devices
  • Mechanical assembly of instruments and machines
  • Performing systems troubleshooting and checkout
  • Installing the systems at customer locations, both domestic and international. typical
  • installations are less than one week.
  • Communicating with customers for problem resolution

Some physical effort (lying and kneeling) is required to build, install, and service the product although cranes and other apparatus are available to assist.

Experience & Skills

Positions for various levels of technical ability are open. All candidates who pass the initial criteria will be given an aptitude test with a focus on electronics to help determine their prospective placement.
 
  • Required
    • 3 years of electronics skillset, theory, and practical applications
    • Ability to wire from schematics
  • Preferred
    • Computer configuration and set-up experience
    • Intermediate mechanical assembly skills


Competitive salary is commensurate with qualifications and experience.


Benefits
  • 80/20 healthcare, dental, and vision
  • 401K with company matching.
  • Ancillary disability, voluntary life, and accident insurances available a la carte
  • Wellness initiatives
  • Revenue bonus plan
  • Education assistance plan


This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the ITAR definition of; “A U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.”

 
Client Success Manager
United States Dec 20, 2022
Azara Healthcare

The Client Success Manager (CSM) will be a critical component of the sales organization. The successful candidate will have deep knowledge of healthcare, especially primary care, value-based care, quality measures, and population health analytics, as well as an ability to demonstrate value across a variety of provider and payer organizations, including day-to-day contacts and executive leadership teams.  Utilizing excellent relationship and communication skills, the candidate will have a proven record of growth and retention across a client portfolio.


Key Responsibilities:
  • Build client relationships that will lead to long-term partnerships.
  • Manage strategic client accounts.
  • Demonstrate the ability to understand and articulate client needs and align with product functionality and services.
  • Develop client satisfaction and retention strategies, including contract renewal, and product expansion.
  • Manage all client touchpoints and maintain historical retention targets, including annual renewals, key relationship changes, upsells, and negotiations.
  • Responsible for relaying impact and value, including ROI, product utilization, and value-based care successes.
  • Exhibit thought leadership and a deep understanding of the client landscape, including organizational and network initiatives, value-based care programs, and population health priorities.
  • Perform on-site and remote account review meetings and conduct regular calls to communicate value creation, reporting, project status, and outstanding issues.
  • Develop and maintain client journey and other stakeholder maps to effectively manage long-term partnership and growth.
  • Work collaboratively with Azara Healthcare’s Sales, Marketing, Delivery Solutions, and Clinical Transformation teams to mitigate risks and deploy strategies for resolution.
  • Provides a strong working knowledge of the Azara products to help client(s) realize the full value of the solution.
  • Demonstrate capacity to manage changing priorities and ambiguity while remaining calm and controlled.
Other Duties:
  • Local and out-of-state travel as needed.
  • Other duties as assigned.
Skills & Requirements:
  • Client-focused and results-driven.
  • Exceptional listening and documentation skills.
  • Team oriented.
  • Detail and process-oriented.
  • Problem solver with excellent analytical and organizational skills.
  • Polished presentation skills.
  • Ability to lead internal and external stakeholders to the desired outcome.
  • Knows when to ask for help and guidance and does so readily.
  • Great natural interpersonal skills for client-facing activity as well as internal interactions and recognizes growth areas with guidance.
  • Adapts to varying client needs in a variety of environments with diverse groups and individuals.
  • Understands complex relationships, works collaboratively on solutions, and guides staff in navigation.
  • Demonstrates an interest in or understanding of the healthcare industry, operations, healthcare trends, and any applicable quality and value-based care regulations related to population health.
  • Ability to understand and explain reporting functionality in different ways to different stakeholders.
  • Naturally inquisitive.
Basic Qualifications:
  • Bachelor's degree
  • 3-5 or more years of experience in a directly related field.
  • Strong oral and written communication skills
  • Ability to act as a team player, sharing information willingly and accurately.
  • Familiarity with data systems, including registries and other population health tools strongly desired.
  • Proficiency in CRM tools, including but not limited to HubSpot or Salesforce.
  • Experience with multiple Electronic Health Record platforms is desired but not required.
  • Experience in consulting is desired but not required.

Azara offers a full suite of medical plans, (401(k) plan, 10 company holidays, 4 weeks of PTO) and other benefits in addition to a competitive salary. If you are interested in applying for any of the Azara career opportunities, please send a cover letter and resume to careers@azarahealthcare.com
 
Office Manager
United States Dec 14, 2022
  • Office Manager
Job Description:
ACS Services, Inc. is looking to hire an Office Manager with experience handling a wide range of administrative, technical, and executive support tasks. This position will support the office with level 1 IT administrative tasks and ensures smooth day-to-day operations of a fast-paced office. Based on a progressive approach to administrative support, this role requires a skill set that includes a high level of comfort with technology to include advanced computer skills in the MS Office Suite and other applications/systems. This person should have excellent verbal and written communication skills, a passion for customer service, and the ability to problem-solve and excel in a self-directed environment. This position is a key supporting role with a high level of responsibility and impact to drive success and growth of the company.  The Office Manager is based out of our Brockton, MA headquarters.

Principal Duties:
The Office Manager will be responsible for the following:
  • Operate and troubleshoot office machines, such as photocopiers, scanners, printers, and personal computers.
  • Purchase office supplies for all office locations and manage ongoing inventory for all office locations.
  • Purchasing office snacks and manage ongoing inventory for all office locations.
  • Generate proposals for hardware/software and services for clients
  • Project procurement with vendors and reconciliation
  • Reconcile monthly reporting for vCIO team
  • Process and prepare documents, such as business letters and expense forms.
  • Occasionally make travel arrangements for office personnel as needed.
  • Maintain calendars for any leadership that requests help.
  • Conference rooms – AV equipment set up/troubleshooting
  • License Management for some applications and managing access control
  • Go Daddy Management (DNS, certificates, domains etc.)
  • Work closely with vendors on HR and Payroll processing
  • Accounts Payable
  • Handle phone call overflow from Help Desk team
  • Other duties as assigned by supervisor.
Qualifications:
  • Strong communicator with excellent listening/written/verbal skills, superior attention to detail and “whatever it takes” attitude.
  • Superior time management, task management, customer service and flexibility.
  • Emotionally intelligent and comfortable “leading from behind” while maintaining a high degree discretion and integrity in a fast-paced entrepreneurial environment.
  • High degree of confidentiality.
  • Very strong interpersonal skills and the ability to build relationships.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat and social media platforms.
  • At least two years of experience in administrative roles.
Operations Engineer
United States Dec 9, 2022
Azara Healthcare

Operations Engineer

This role is hybrid, based out of Burlington, or but 100% remote (in EST) will be considered

Job Description
Azara Healthcare is seeking an Operations Engineer with a high attention to detail and a passion for supporting customers. You will work on the operational side of the business working between service and engineering teams. This is an opportunity to be part of the healthcare industry’s rapid transformation as we work with our clients to identify and address real opportunities for improvement in cost and healthcare quality.

Responsibilities
  • Triage, process, and escalate incoming operational issues and end user requests
  • Configure, schedule, and execute technical jobs responsible for loading data and computing results in company systems and products
  • Monitor automated jobs and work with engineering to help drive issue resolution
  • Perform production updates, including running off-cycle jobs to load data and re-calculate results, manipulating production data, altering product configurations, and onboarding new customers
  • Collaborate with the services and engineering teams to solve customer issues, and help drive organizational solutions and process improvements
  • Participate in the maintenance and development of organizational solutions used to increase automation and maximize efficiency
  • Assist with the maintenance and augmentation of team documentation to outline new solutions and processes as well as update existing documentation to reflect changes to current protocols

Desirable Skills
  • Working knowledge of SQL and Microsoft SQL Server
  • Experience with using Microsoft Excel to analyze and structure data required
  • Experience with scripting languages such as PowerShell and Python preferred
  • Effective written and verbal communication and presentation skills
  • Analytical, organized, self-motivated, and able to work independently
  • Ability to prioritize and manage multiple tasks and assignments simultaneously
  • Strength in designing optimized and efficient processes preferred
  • Comfortable interacting with colleagues at various levels within the organization
  • Strong sense of customer service to consistently and effectively addresses end user needs
  • Ability to handle highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures

Education and Relevant Experience:
  • BS/BA in Computer Science, information systems, or other technology/science degree.
  • 1+ years’ experience in technology or technology related field

Azara offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary. If you are interested in applying for any of the Azara career opportunities, please send a cover letter and resume to careers@azarahealthcare.com.
 
Sr. CSA/CSA REMOTE
United States Nov 10, 2022

Centrl


Customer Support Analyst 

About the Role 

In this role you will be part of a team supporting our Enterprise B2B SaaS platform. As a product support specialist, you will become a product expert who solves issues on our customer’s behalf; and ensure that high customer service standards are met. Looking for talented, professional, and technology skilled individuals.? 

Responsibilities 

  • Help develop Customer Support processes for a rapidly?growing organization and team 

  • Respond to?product functionality and technical support requests for our enterprise business clients in a timely, efficient and professional manner 

  • Help customers with application support needs, guidance on functionality, configuration and flow recommendations?to support their business use case,?and general technical questions when necessary 

  • Perform troubleshooting to identify causes and recommend remedies to user issues, working with internal engineering teams as necessary 

  • Provide feedback and analysis to our internal product development team on enhancements & improvements for the product 

  • Help develop regular website/application, adoption, usage, and customer support metrics & analytics 

  • Help manage our?internal Knowledge Base & Production documentation?collateral. 

  • Identify and suggest process improvements to improve customer experience 

Preferred qualifications 

  • Excellent technical aptitude and comfortable with learning new applications and software tools 

  • Excellent problem-solving skills. You go beyond just the apparent and available answer and do what it takes to satisfy the customer 

  • Self-starter, working as remote team member 

  • Willing to help provide input and insight for new product features & enhancements 

  • Strong planning, organization, & communication skills 

  • Previous experience working with or support SaaS products 

  • Good time management, telephone and customer engagement skills 

  • Experience with Zendesk Support Suite or similar tools 

Minimum qualifications 

  • Bachelor's degree or equivalent practical experience. 

  • 1-2 years of experience in customer service for application support 

  • Ability to work effectively in a remote role 

Other 

  • Job Type: Position open for Full-time Employee 

  • Compensation with stated range dependent on experience 

  • CENTRL is located in downtown Mountain View Castro Street area.  

Compensation & Benefits 

  • Competitive pay and generous stock options 

  • Company sponsored Health Insurance benefits (Medical, Dental, Vision) and pre-tax Medical and Dependent care Flexible Spending Accounts (FSA) 

  • 401K plan 

  • Generous PTO and Holiday policies 

  • Eligible for additional stock and performance bonuses 


CENTRL is the leading software platform for managing Privacy Compliance and Third Party Vendor Risk. Privacy is one the fastest growing areas in software, as companies try to achieve compliance with regulations like GDPR and new laws such as the California Consumer Privacy Act. CENTRL’s platform is the most advanced platform for helping companies across all verticals automate and comply with global and state-based privacy regulations and for third party monitoring. 

Job Type: Full-time 

Financial Software Account Manager
United States Nov 10, 2022

Stellar Technology


Financial Software Account Manager  

Stellar Technology Solutions LLC, a leading provider of software and outsourced business services to the philanthropic market, is looking for a Financial Software Account Manager to guide our clients as they give to their communities and will act as a point person for non-profit client professional business services.   The ideal candidate is energized by tackling new challenges each day, loves to continuously learn, has a strong technical aptitude with an excellent customer service mindset and enjoys working with charitable organizations.  

Stellar Technology Solutions is an established/rapidly growing, private software company located in Stroudsburg, PA.  Please visit our website for details of our iPhi Software Suite (iPhiTM CoreEnterprise® and iPhiTM PrivateViews®) http://www.stellartechsol.com 

Financial Software Account Manager Responsibilities 

  • Responsible for assisting clients in their daily usage of our iPhi suite of software products 

  • Address all client issues and requests to their satisfaction and in a timely fashion 

  • Maintain and foster a positive relationship with clients 

  • Provide instructions for clients on the use of the software and conduct a demonstration when needed 

  • Assist clients in generating timely and accurate financial reports and statements 

  • Assist clients in general ledger accounting, investments and administrative processes 

  • Review client requests for system enhancements and submit requests for evaluation 

  • Advocate for your clients to drive success and become the voice of the client 

  • Meet with your clients on a regular basis to review open cases and help bring to closure 

  • Work interactively as part of the Account Management Team  

  • Test system modification functionality before, during and after deployment 

  • Work with software developers, Quality Assurance, technical staff and senior leadership to find appropriate solutions 

  • Provide detailed client status reports for clients and management team 

  • Work with Stellar’s senior leadership to define priorities and set goals 

  • Complete special projects or other duties as assigned. 

Skills/Qualifications 

  • Bachelor’s degree from an accredited college/university. Concentration in accounting, finance, marketing or MIS a plus.    

  • Prior professional experience working with clients 

  • Must be able to work effectively with financial software platform 

  • Problem solving capabilities 

  • Strong customer communication skills (verbal and written) and experience via in-person, phone/virtual and email.  

  • Strong MSOffice product knowledge  

  • Salesforce experience a plus 

Personal Characteristics/Attributes  

  • Well-organized, excellent work ethic, attention to detail, sense of urgency, and an ability to learn. 

  • Motivated, works well under pressure and able to handle multiple priorities simultaneously 

  • Anticipate needs/next steps and execute on them proactively 

  • Self-starter that will actively seek improvements to existing processes 

  • Enthusiastic, empathetic, polished professional 

  • Ability to work both in a team (their own, and with other teams within the company) and independently 

Industry 

  • Computer Software

  • Financial Services 

  • Philanthropic Services 

Employment Type 

Full-time 

We offer a competitive benefits package including medical, dental and vision discounts, 401K, vacation time  


Stellar Technology Solutions is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need. 

Senior API/Backend Developer
United States Nov 10, 2022

Stellar Technology


Senior API/Backend Developer 

Stellar Technology Solutions, LLC is a leading Accounting SaaS platform for Community Foundations and Donor Advised Fund services. We record and store data for financial and IRS reporting along with a fully integrated donor experience. 

We are looking for someone with a passion to push innovation, new ideas, looking to take the user experience to the next level and is driven to think outside of the box. We need someone with PowerBuilder experience, that has a been through the process of migrating from PowerBuilder to C# .Net. 

You will be working with a team to move the current platform to the next generation stack and the cloud. This role will be instrumental in helping to building the future of the company. 

  • Design and develop functionality to bridge PowerBuilder application to a c# microservice application 

  • Design and develop modern User Experiences for the web applications of our Software-as-a-Service [SaaS] solutions using C#.? 

  • Communicate effectively to ensure technical feasibility of designs.? 

  • Optimize services to achieve performance and scaling goals 

  • Produce clean, scalable, modular, well-structured, and testable code.? 

  • Build and help maintain reusable components & libraries.? 

  • Influence application architecture and development processes.? 

  • Collaborate in cross-functional teams by utilizing effective communication skills. 

  • Mentor junior developers to help them achieve their goals? 

  • Additional duties may be assigned, as needed. 

Required Skills: 

  • 8+ years C# Framework 4.0+, .Net Core 

  • 2+ years PowerBuilder Experience 

  • Experience in utilizing .Net libraries in PowerBuilder 

  • Experience implementing Restful APIs 

  • Experience working with clients 

  • Able to explain complex technical knowledge to non-technical people 

  • Experience using modern frameworks, libraries, tools, and language features, along with understanding of their tradeoffs.? 

  • Proven ability to work comfortably in a collaborative team environment, especially one where failing fast is encouraged!? 

  • Familiarity with the full software development lifecycle using Agile methodologies.? 

Additional Love to Have Skills: 

  • Javascript/Typescript 

  • Angular 10+ 

  • GraphQL 

  • SASS, SCSS, and/or LESS 

  • WebPack 

  • GIT, JIRA and/or Bitbucket 

  • Node JS, and NPM 

  • SQL and NoSQL (such as MongoDB) 

  • Containers (Docker, Kubernetes) 

  • Public Cloud (AWS, Azure, GCP) 

Enterprise Account Executive
United States Nov 10, 2022

Uptycs


Uptycs is hiring an enterprise sales executive to accommodate its rapidly-growing customer-base and accelerating revenue. This position offers significant commission-earning potential, fast-paced career development, and numerous opportunities for personal achievement.

Uptycs’ platform enables endpoint and cloud security orchestration from a single dashboard. The solution uses a telemetry-powered approach to address multiple use cases, including extended detection and response, cloud workload protection, and cloud security posture management.

We are looking for a high-performing sales professional with a successful track record building pipeline and solution selling SaaS products to enterprise customers, preferably with knowledge of cyber-security technologies, frameworks and public cloud (AWS, Azure, GCP) security concepts. As an Uptycs Sales Executive, you will be responsible for developing high-trust relationships with business decision makers, technical decision makers, and IT professionals. Uptycs is a fast-paced, exciting environment, with incredible opportunity for a talented, intellectually-curious sales professional. This role will report to Uptycs North American sales leader.

Key Responsibilities

  • Goal-oriented and self-motivated with a focus on over-quota performance
  • Identify customer needs and effectively articulate compelling value propositions around Uptycs’ products and services
  • Demonstrate knowledge of cybersecurity industry, products, and competitor offerings
  • Grow a pipeline of qualified opportunities from marketing-generated and self-generated leads, and accurately forecast your business.
  • Manage the end-to-end sales process through qualification, needs analysis, demonstration, business- and technical-validation, legal and procurement.
  • Work closely with customer executives (VP & C-level tech execs in security, cloud center of excellence, and infrastructure) and their teams to effectively convey the value of Uptycs software with their cloud adoption strategies.
  • Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating internal and external resources.
  • Use LinkedIn, ZoomInfo and SalesForce to research and track all relevant information related to the opportunities, accounts and key contacts.
  • Provide strategic insight to the internal management team and suggest ideas for enhancement of operations.

Work Location & Travel

The candidate's workplace location will be a combination of home office and customer sites. It is expected that there will be regular travel within the local region to visit customers, to Uptycs’ office in Boston, and to attend trade shows in various locations.

Skills, Attributes and Qualifications

  • A successful candidate should be driven, creative, self-starter and strategic thinker. The candidate must possess the ability to lead, advise and advocate for customers
  • BS or BA degree or commensurate work experience.
  • 7+ years in solution selling subscription software or SaaS products to enterprise customers.
  • Knowledge of cyber-security technologies, endpoint and server security concepts, and public cloud (AWS, Azure, GCP).
  • Successful experience managing a portfolio of clients consisting of large global companies with a high level of complexity, focus, and intensity.
  • Proven ability to navigate complex customer organizations, and align strategic solutions to multiple stakeholders within a target customer.
  • Ability to work through procurement processes efficiently, with support from Uptycs legal and finance, in order to ensure prompt deal closing.
  • Self-motivated, collaborative, high-energy and diligent work ethic.
  • Existing relationships with key contacts in the territory are desired but not required.

Company Background / Culture

Uptycs provides the first cloud-native security analytics platform that enables endpoint and cloud security from a single platform. The solution provides a unique telemetry-powered approach to address multiple use cases—including Extended Detection & Response (XDR), Cloud Workload Protection (CWPP), and Cloud Security Posture Management (CSPM). Uptycs enables security professionals to quickly prioritize, investigate, and respond to potential threats across a company’s entire attack surface.

Customers such as Comcast, Flexport and Lookout, run Uptycs to achieve a broad set of security capabilities with instant endpoint and asset visibility that powers detection and response as well as compliance and governance.


Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are an equal opportunity employer. Uptycs is a progressive and open-minded workplace where we do not tolerate discrimination or harassment in any form. If you are smart, passionate and good at what you do, come as you are.

 

 

Mid-Market AE
United States Nov 10, 2022

Uptycs


Uptycs is hiring a mid -market sales executive to accommodate its rapidly-growing customer-base and accelerating revenue. This position offers significant commission-earning potential, fast-paced career development, and numerous opportunities for personal achievement. 

Uptycs’ platform enables endpoint and cloud security orchestration from a single dashboard. The solution uses a telemetry-powered approach to address multiple use cases, including extended detection and response, cloud workload protection, and cloud security posture management. 

We are looking for a high-performing sales professional with a successful track record building pipeline and solution selling SaaS products to enterprise customers, preferably with knowledge of cyber-security technologies, frameworks and public cloud (AWS, Azure, GCP) security concepts. As an Uptycs Enterprise Account Executive, you will be responsible for developing high-trust relationships with business decision makers, technical decision makers, and IT professionals. Uptycs is a fast-paced, exciting environment, with incredible opportunity for a talented, intellectually-curious sales professional. This role will report to the Uptycs North American sales leader. 

What you'll do: 

  • Goal-oriented and self-motivated with a focus on over-quota performance 

  • Identify customer needs and effectively articulate compelling value propositions around Uptycs’ products and services 

  • Demonstrate knowledge of cybersecurity industry, products, and competitor offerings  

  • Grow a pipeline of qualified opportunities from marketing-generated and self-generated leads, and accurately forecast your business.   

  • Manage the end-to-end sales process through qualification, needs analysis, demonstration, business- and technical-validation, legal and procurement. 

  • Work closely with customer executives (VP & C-level tech execs in security, cloud center of excellence, and infrastructure) and their teams to effectively convey the value of Uptycs software with their cloud adoption strategies. 

  • Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating internal and external resources. 

  • Use LinkedIn, ZoomInfo and SalesForce to research and track all relevant information related to the opportunities, accounts and key contacts. 

  • Provide strategic insight to the internal management team and suggest ideas for enhancement of operations. 

What you must have: 

  • A successful candidate should be driven, creative, self-starter and strategic thinker. The candidate must possess the ability to lead, advise and advocate for customers 

  • BS or BA degree or commensurate work experience. 

  • 2+ years in solution selling subscription software or SaaS products to enterprise customers. 

  • Knowledge of cyber-security technologies, endpoint and server security concepts, and public cloud (AWS, Azure, GCP).  

  • Successful experience managing a portfolio of clients consisting of large global companies with a high level of complexity, focus, and intensity. 

  • Proven ability to navigate complex customer organizations, and align strategic solutions to multiple stakeholders within a target customer. 

  • Ability to work through procurement processes efficiently, with support from Uptycs legal and finance, in order to ensure prompt deal closing. 

  • Self-motivated, collaborative, high-energy and diligent work ethic. 

  • Existing relationships with key contacts in the territory are desired but not required.  

Uptycs builds best-in-class cloud security products that leverage lightweight tools, built on open source software, to collect everything that can help detect, understand, and mitigate a wide variety of security problems. We run on laptops and cloud workloads, monitor Kubernetes and serverless containers, analyze AWS/GCP/Azure configuration and CloudTrail events, you name it. We feed it into a cloud-based security analytics platform that provides comprehensive visibility, threat detection, posture management, remediation, vulnerability management and compliance tracking. We analyze petabytes of data, process millions of events per second, and run a control plane that enables continuous scanning for vulnerabilities, misconfigurations, and APT malware on all major cloud providers and hundreds of thousands of macOS, Linux, and Windows endpoints. 

Uptycs enables security professionals at companies such as Comcast, Flexport and Lookout to quickly prioritize, investigate, and respond to potential threats across a company's entire attack surface. 


Uptycs is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status. Uptycs is a progressive and open-minded workplace where we do not tolerate discrimination or harassment in any form. If you are smart, passionate and good at what you do, come as you are. 

Enterprise Account Executive UK
United Kingdom Nov 10, 2022

First Insight


First Insight is the world leader in applying predictive analytics to first-party voice-of-customer data to inform decisions that improve business results.

First Insight’s Next-Gen Experience Management Platform provides a powerful, scalable, and easy-to-integrate solution that informs all the business decisions you face. Through advanced analytics, First Insight’s platform represents a proven, breakthrough solution that helps you anticipate outcomes so businesses can build financial plans that they can achieve that lead to sustainable business.

At First Insight (FI) we are all about the ultimate outcome – the delivery of measurable results to our customers. Our innovative solutions in VOC and advanced predictive analytics have taken the retail sector by storm, resulting in market leadership and years of consistent, significant growth.

To help sustain and support this growth, we are looking for smart, talented, high-energy individuals, who will share our vision and enthusiasm, to join our talented team. At First Insight, you will be given the opportunity to:

  • Develop your professional strengths
  • Make a concrete and measurable impact
  • Work in a positive and success focused organization

We are seeking a high performance, self-motivated, professional looking for an opportunity to support First Insight's business growth as an Enterprise Sales Executive.

Why be an Enterprise Sales Executive at First Insight:

Opportunity. To join the leader in an emerging market - advanced analytics in the retail & business sector. To interact with CEOs and C-level executives in some of the world’s largest brands. And to make a difference – to our customers, to consumers and in the business sector.

Responsibilities and Duties:

  • An Enterprise Sales/Account Executive’s primary responsibility is generating revenue by ensuring that:
    • The customer thinks differently about their business and understands the value of partnering with First Insight
    • The customer is open to new and more effective ways to achieve their culture and business goals
    • The customer is confident in FI’s ability to deliver measurable value
  • Develop an understanding of the customers’ marketplace dynamics; business strategies and priorities; business challenge, business drivers and key metrics
  • Showcase how our solutions and capabilities enable the customers’ attainment of their goals and fit their priorities
  • Translate concepts into specifics about the customer’s business and communicate value in terms/metrics important to the customer
  • Manage all aspects of the customer relationship, directing all sales and technical interaction with customers
  • Manage a funnel of sales opportunities, from prospecting to qualifying to closing
  • Manage a complex sales process including multiple buying influences at the C-level
  • Act as a primary source of external inputs to Product Management/Marketing to drive new products, programs and services to market
  • Become a subject matter expert who can utilize his/her knowledge to drive demand generation and achieve sales objectives

Ideal Profile:

  • Manage all aspects of the customer relationship, directing all sales and technical interaction with customers
  • Manage a funnel of sales opportunities, from prospecting to qualifying to closing
  • Manage a complex sales process including multiple buying influences at the C-level
  • Act as a primary source of external inputs to Product Management/Marketing to drive new products, programs and services to market
  • Become a subject matter expert who can utilize his/her knowledge to drive demand generation and achieve sales objectives

Look us up! www.firstinsight.com

Must be eligible to work in the UK

Sales Executives enjoy a competitive base salary, dependent upon experience, as well as a strong incentive-based commission structure.

First Insight offers pension plans with employer contribution at approx. 3.5%; 20 days PTO + 8 UK bank holidays for a total of 28 days holiday.

 

Software Engineer
United States Nov 10, 2022

Azara Healthcare


Azara Healthcare is seeking a software engineer with high attention to detail and a passion for creating high-performing applications. You will work on building and implementing as part of our software team. The suite of products produced by the software team includes web applications using Angular, Kendo, and .NET leveraging SQL Server. All work is done in a team setting with a focus on team accountability and success. Understanding the technical and business “why” behind solutions is an important attribute of an Azara Team Member.

This is an opportunity to be part of the healthcare industry’s rapid transformation as we work with our clients to identify and address real opportunities for improvement in cost and healthcare quality.

Job Responsibilities

  • Develop new functionality and enhancements to our existing application, throughout the entire technology stack
  • Participate as a team member in planning sprints, software design, developing and testing features
  • Provide feedback to colleagues through code reviews and design collaboration
  • Work closely with product and customer support teams
  • Research and present new technologies to the software development team

Essential Skills and Requirements

  • Angular and TypeScript
  • .NET Core (C#)
  • SQL Server and T-SQL
  • Experience with Visual Studio and/or VS Code
  • Experience with working with third-party tools and libraries
  • Experience writing and maintaining unit tests (Jest and xUnit are a plus)
  • Experience with Kendo is a plus
  • Experience with source control, Git experience is a plus
  • Experience with Postman is a plus
  • Ability to work independently
  • Effective written and verbal communication skills
  • Experience working with established code base and coding conventions is a strong plus
  • BS/BA in Computer science, information systems, or other technology/science degree
  • 2 – 3 years experience in technology or technology-related field

Azara offers a full suite of medical plans, 401(k) plan, 10 company holidays, 4 weeks of paid vacation time and other benefits in addition to a competitive salary. If you are interested in applying for any of the Azara career opportunities, please send a cover letter and resume to careers@azarahealthcare.com.

Regional Sales Manager-Dallas Fort Worth
United States Nov 10, 2022

Newcastle Systems


We are seeking a creative, resourceful, and energetic industrial sales professional who enjoys providing hands-on solutions that offer superior value. This unique opening is a great opportunity to grow business in existing territories working with leading companies and resellers. Our product is unique and offers an excellent ROI and is used by some of the world’s most efficient companies. Come join this industry leading team and help us with our future. Great chance to be an impact player.

Job Responsibilities

  • Achieve consistent on-target performance based on annual sales goals.
  • Responding to inbound inquiries and requests from existing customers and active leads.
  • Manage existing customer and reseller base to ensure a high degree of customer satisfaction and assure future growth.
  • Proactively prospecting (internally and externally) to establish new connections.
  • Provide regular, timely monthly reports on business activity.
  • Conduct product demonstrations (in-person and online).
  • Attend Trade Shows and Exhibitions where appropriate.
  • Update CRM to assure real time information.
  • Continually seeking to improve industry knowledge and skill set

Requirements

  • Prior industrial sales experience selling into manufacturing and distribution companies. Preferably capital or material handling equipment, data collection, printing hardware, or industrial/packaging supplies.
  • Prior knowledge of Bar Code Devices, Material Handling, IT would be helpful.
  • Bachelor’s degree preferred or equivalent work experience.
  • Prior outside Industrial sales experience required, 3+ years.
  • Ability to travel overnight.
  • Must be a self-starting individual capable of meeting sales objectives and maintaining a steady work pace.
  • Must be able to speak persuasively and fluently while selling a product.
  • Working knowledge of Microsoft Word, Excel, or similar software desired.
  • Requires the ability to effectively communicate, verbally and in writing, with people of various educational and technical backgrounds, both inside and outside the company.